1. What makes your nail products different?
Our nail-care formulas are enriched with high-quality ingredients, vitamins, and nourishing oils designed to strengthen, protect, and enhance the appearance of your nails. We focus on glossy finishes, long-lasting wear, and safe formulations.
2. Are your products safe for all skin types?
Yes. Our products are dermatologically tested and suitable for most skin types. If you have sensitive skin, we recommend doing a patch test before full application.
3. Are your nail polishes long-lasting?
Absolutely! Our polishes are designed for chip-resistant, glossy wear that lasts for days with proper prep and application.
4. Do your products contain harmful chemicals?
No. Our formulations are free from common toxins like formaldehyde, toluene, DBP, and camphor. We prioritize clean, safe beauty.
5. Are your products cruelty-free?
Yes. All our products are 100% cruelty-free and never tested on animals.
6. How long will my order take to arrive?
Orders are usually processed within 1–2 business days. Delivery times depend on your location but typically range from 3–7 business days.
7. Can I track my order?
Yes! Once your order ships, you will receive a tracking link via email or SMS.
8. What is your return or exchange policy?
We accept returns and exchanges on unused, unopened products within 7–14 days of delivery. For damaged or defective products, contact us and we’ll replace them free of charge.
9. Do you offer international shipping?
Yes, we ship to selected countries worldwide. Shipping rates and delivery times vary based on destination.
10. Are your nail products beginner-friendly?
Definitely! All our nail polishes, tools, and kits are easy to use—even for first-time users. We offer step-by-step instructions on many of our product pages.
11. How do I care for my nails after using your products?
We recommend using cuticle oil daily, moisturizing your hands regularly, and avoiding harsh chemicals to maintain healthy, glossy nails.
12. What should I do if my package arrives damaged?
Please contact our support team with your order number and photos of the damaged item. We will resolve it immediately.
13. Do you have discounts or promotions?
Yes! We often run seasonal sales and exclusive offers. Subscribe to our newsletter to stay updated.
14. Can I cancel or change my order after placing it?
Orders can be modified or cancelled within 2 hours of placing them. After that, they may already be in processing.
15. Where can I get help with choosing the right product?
You can message our support team anytime. We’re happy to recommend shades, polish types, or skincare products based on your needs.